Terms of Service

1. Introduction

Welcome to ValetPark Pro ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile applications, and valet parking services. By accessing or using our services, you agree to be bound by these Terms.

2. Company Information

ValetPark Pro is a service of:

3. Service Description

ValetPark Pro provides airport valet parking reservation services at participating airports worldwide. We act as an intermediary between customers and parking service providers.

4. Booking and Payment

• All bookings must be made in advance through our website or mobile application
• Payment is due at the time of booking
• We accept major credit cards and debit cards
• Prices are quoted in USD, GBP, or CAD depending on your location
• All prices include applicable taxes unless otherwise stated
• Special requests are subject to availability and may incur additional charges

5. Cancellation and Refund Policy

• Free cancellation: More than 24 hours before scheduled parking
• Partial refund: 50% refund for cancellations 12-24 hours before
• No refund: Cancellations less than 12 hours before scheduled parking
• No-shows: Full payment is forfeited for no-shows
• Refunds are processed within 5-10 business days

6. SMS Messaging Terms

By providing your phone number and opting in to SMS notifications, you agree to receive:

• Booking confirmations and reminders
• Flight status updates
• Vehicle ready notifications
• Service updates and promotions (opt-in only)

SMS Consent Requirements:

• Consent must be provided explicitly (not pre-checked)
• Message frequency: Up to 5 messages per booking
• Msg & data rates may apply
• Reply STOP to unsubscribe at any time
• Consent is not a condition of purchase

7. Opt-Out Instructions

To opt-out of SMS communications:

• Reply STOP to any SMS message
• Update your preferences in your account settings
• Contact us at support@valetpark.pro

8. Liability and Insurance

• All vehicles are insured by our parking partners during the parking period
• ValetPark Pro acts as an intermediary and is not responsible for loss, damage, or theft
• We recommend removing valuable items from your vehicle
• Claims must be filed with the parking facility directly
• Our liability is limited to the value of parking services purchased

9. User Responsibilities

• Provide accurate vehicle information and license plate number
• Arrive at the designated location at the scheduled time
• Notify us of any changes to your travel plans
• Ensure your vehicle is roadworthy and has valid insurance
• Comply with all airport and parking facility regulations

10. Intellectual Property

All content on this website, including logos, text, graphics, and images, are the property of ValetPark Pro or our partners. Unauthorized use is prohibited.

11. Disclaimer

ValetPark Pro makes no warranties, express or implied, regarding the accuracy, reliability, or availability of our services. We reserve the right to modify or discontinue services at any time.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of Watford, United Kingdom.

13. Contact Information

For questions about these Terms, please contact: